Overview

KuKirin Mobility operates this store and website to provide customers with product information, online shopping, checkout, payment, order fulfillment, delivery, customer support, and related services.

Our store is powered by Shopify, which helps us provide the website, checkout, payment, order management, and related services.

Information We Collect

Depending on how you interact with our website and services, we may collect or process the following types of personal information:

• Contact details, such as name, email address, phone number, billing address, and shipping address.
• Order and transaction information, such as products viewed, added to cart, purchased, returned, or cancelled.
• Payment-related information needed to process transactions securely.
• Account information, preferences, and customer support communications.
• Device and usage information, such as IP address, browser, device type, cookies, and website activity.

How We Use Your Information

We use personal information for the following purposes:

• To process payments and fulfill orders.
• To arrange shipping, delivery, returns, exchanges, refunds, and warranty support.
• To provide customer service and respond to your inquiries.
• To improve our website, products, services, and shopping experience.
• To send order updates, account notices, and service-related communications.
• To send marketing communications where permitted by law or with your consent.
• To help prevent fraud, protect our website, and comply with legal obligations.

How We Share Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services, including:

• Shopify and related service providers.
• Payment processors and fraud prevention providers.
• Warehouse, fulfillment, shipping, and delivery partners.
• Customer support, analytics, marketing, IT, and cloud service providers.
• Legal, regulatory, or government authorities where required by law.

We do not sell your contact information. We only use and share personal information as described in this Privacy Policy and as permitted by applicable law.

Shopify and Service Providers

Our online store is hosted by Shopify. Information you provide through our website may be processed by Shopify and other service providers in order to operate the store, process transactions, provide checkout, improve services, and support security.

Shopify and other service providers may process information in countries other than where you live, subject to applicable data protection rules.

Cookies, Analytics, and Marketing

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website activity, improve performance, and support advertising or marketing where permitted.

You may manage cookie and marketing preferences through your browser settings, available privacy tools, or unsubscribe links in promotional emails where applicable.

Security and Retention

We take reasonable steps to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to request access to personal information we hold about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of personal information, subject to legal limits.
• The right to request a copy of your personal information where applicable.
• The right to object to or restrict certain processing where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to opt out of marketing communications.

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing your request.

Children’s Privacy

Our services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us.

International Transfers

We may transfer, store, or process personal information outside the country where you live. Where required, we rely on appropriate safeguards or recognized transfer mechanisms under applicable law.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, content, or policies of third-party websites. Please review their policies before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: support@kukirinmobility.com

Store Name: KuKirin Mobility

Operated By: HONGKONG XINGHAIFANZHOU LIMITED

Business Address:
Unit 127, Room 701, 7/F, Tower B
New Mandarin Plaza
No. 14 Science Museum Road
Tsim Sha Tsui, Kowloon
Hong Kong